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Terms of Service

These Terms of Service govern your use of the Sincerely Rose website and the purchase of products from our store. By accessing our site or placing an order, you agree to these terms.

Who operates this store

Sincerely Rose is a trading name of Bond Establishment, a company registered in the Netherlands (Chamber of Commerce / KvK no. 96617608, VAT no. NL005221243B51). Although we are a European-registered business, Sincerely Rose is operated specifically for customers in the United States: our prices are shown in US dollars, we ship free within the United States, and our customer service runs on US business hours. We mention this openly so there is never any confusion about who you are buying from.

Products and pricing

We do our best to display our products and prices accurately. All prices are shown in US dollars (USD) and include applicable taxes where required. We reserve the right to correct any errors and to change prices or product availability at any time without notice.

Orders

When you place an order, you receive an order confirmation. We reserve the right to refuse or cancel any order, for example in cases of suspected fraud, pricing errors, or stock issues. If we cancel an order you have paid for, we will issue a full refund.

Returns and refunds

Returns and refunds are handled in accordance with our Return & Refund Policy, which forms part of these Terms of Service.

Intellectual property

All content on this website, including text, images, logos, and design, is the property of Sincerely Rose or its licensors and may not be used without our written permission.

Limitation of liability

To the fullest extent permitted by law, Sincerely Rose is not liable for any indirect or consequential loss arising from the use of our website or products. Nothing in these terms limits your statutory consumer rights.

Privacy

Your use of this website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

Governing law

Because our company is registered in the Netherlands, these Terms of Service are governed by Dutch law. This does not take away any mandatory consumer-protection rights you have under the laws of the United States and the state in which you live – those rights always continue to apply to your purchase. Nothing in these terms is intended to limit the protections available to you as a US consumer.

Changes

We may update these Terms of Service from time to time. The version published on this page at the time of your order applies to that order.

If you have any questions about this policy or your order, please contact our customer service team:

Sincerely Rose is a trading name of Bond Establishment, Abbert 16, 1132 AH Volendam, Netherlands. Chamber of Commerce (KvK) no. 96617608. VAT no. NL005221243B51.